Mission: To benefit the lives of children and young people with
Services: Parent to parent support groups and drop in sessions, Early Support training and capacity building, resource library with books and sensory resources, signposting to relevant services.
Business challenge: To become more business focused without negatively impacting on service users.
Legal structure: Community Interest Company
“Initially we had a meeting with a social enterprise business adviser who really took the time to get to know us and understand our strengths before pin-pointing where we needed help. There wasn’t a ready-made plan, it was all bespoke support, designed to meet our specific requirements.
“We started by working together on business development and financial forecasts so that we could see the bigger picture and lay the foundations for a different way of working to achieve our social purpose – setting a mindset shift in motion. Each meeting gave us renewed enthusiasm and energy.
“After business planning, we were mentored by a marketing specialist who worked with us to identify the key customers for each of our services. This made us realise we were trying to spread ourselves too thinly – we really needed to focus on our core support.”
“Signpost Inclusion is in a much stronger position as a result of the help we’ve received and being selected as a delivery partner in the national Early Support Consortium has given us an added boost, initiating other developments such as an office move and plans to work directly with siblings as well as to support parents of children with additional needs.”